Legal information

Last updated: 8 September 2026 · Version 2.0

Beyond Vision Sole proprietorship, registered in Denmark in 2026
Company reg. no. (CVR): 46544498 · EU VAT number: DK46544498
Sønder Bjergevej 138, 4261 Dalmose, Denmark
Owner, proprietor and authorised signatory: Sebastian Krogh Melgaard
Email: kontakt@beyondvision.dk · Phone: +45 93 87 02 76

This is a translation. The Danish version is the legally binding text. If the two differ, the Danish wording prevails — see section 14.

01. The company

Beyond Vision is a duly registered Danish sole proprietorship, owned and run by Sebastian Krogh Melgaard. All agreements, contracts, licences and invoices are entered into with and issued by this entity. The business is VAT registered in Denmark.

The registered office and postal address is Sønder Bjergevej 138, 4261 Dalmose, Denmark. Legal enquiries, demands and formal notices go to kontakt@beyondvision.dk or to the postal address. We can also be reached on +45 93 87 02 76.

Business or consumer

The great majority of what we do is B2B: licences, hardware and installation for clubs, boarding schools, institutions and event organisers. Danish consumer protection rules — including the right of withdrawal — do not apply there. If, on the other hand, you buy as a private individual, the Danish Consumer Contracts Act and Sale of Goods Act apply in full, and you have the rights they give you. The terms on this page should be read with that in mind: where it says "the customer", a business customer is meant, unless stated otherwise.

Supervisory authorities

The Danish Business Authority — registration of the business and its company register details.
Datatilsynet (the Danish Data Protection Agency) — supervision of our processing of personal data.
The Consumer Ombudsman, under the Danish Competition and Consumer Authority — supervision of marketing and consumer matters.

02. Trading terms & invoicing

All prices on beyondvision.dk are stated in Danish kroner (DKK) and exclude 25% VAT, unless expressly stated otherwise beside the price. Invoicing and payment are likewise in DKK. When we trade with a customer in another EU country holding a valid VAT number, we invoice without Danish VAT under the reverse charge rules.

The indicative prices on the pricing page are not a binding offer. An agreement is formed only once we have sent a written order confirmation or a signed quote, or once the licence has been activated.

Payment terms

The standard payment term is net 14 days from the invoice date, unless agreed otherwise in writing.
Invoices are issued electronically as a PDF by email. Public and self-governing institutions can receive invoices via EAN/e-invoicing by arrangement.
Payment is by bank transfer to the account number shown on the invoice, or through the payment link the invoice refers to. We never ask for your card details by email or over the phone.
Late payment incurs a reminder fee of DKK 100 per reminder plus default interest under the Danish Interest Act. Business customers may additionally be charged the compensation amount under section 9a of that Act.
Ongoing licences and subscriptions are invoiced in advance of the period. Non-payment may lead to suspension of access, per section 06.

The detailed terms for sales, cancellation and refunds are on the Sales and refunds page.

03. Trademarks & brand use

The following names are trademarks belonging to Beyond Vision, used as unregistered trademarks:

Beyond Vision™ — the company and the brand as a whole
Project OSIS™ — the platform and its modules (LiveSync, Camp Suite, Competition Suite, Digital Signage, NFC DMS, Payment Suite)
Sailing Log™ — the sailing app and its associated services
Zenbi™ — the hardware enclosure and the associated units

The logo, colours, typography and other brand elements may only be used in line with our guidelines. You will find those on the Brand & design page, and press material is ready on Press & media kit.

What you may not do

Use our names or logos in domain names, app names, usernames or social media profiles.
Alter, crop, recolour or combine our logo with other marks so that it reads as a single mark.
Imply a partnership, collaboration, certification, endorsement or sponsorship that has not been agreed in writing.
Use the names commercially, including in advertising, keyword campaigns or on products, without prior written permission.

Editorial use

Press, teachers and writers are free to write about Beyond Vision, to reproduce our names in running text, and to use the logos and images in the media kit in an editorial context. That needs neither permission nor payment — we simply ask that the material is not altered and that the source is credited.

Other people's trademarks

Apple, the App Store, Google, Google Play, Firebase, Android, Raspberry Pi, SumUp, MobilePay, KMD and other names mentioned on our pages belong to their respective owners and are used descriptively only. Beyond Vision is neither owned by, run by, nor officially endorsed by those companies.

Customer logos on our pages

The customer logos and references we show on the customers page and in our material are shown with the customer's permission. If you are a customer and want your logo removed, just write to us — it will be gone at the next update of the site.

04. Copyright & content

That protection covers — but is not limited to — source code, user interfaces and UX design, text, graphic elements, icons, illustrations, 3D models, photographs, video productions, data models and database structures, produced by or for Beyond Vision.

Our collections of data — including harbour, depth and almanac data in Sailing Log — are additionally protected as databases under section 71 of the Danish Copyright Act. That applies whether or not the individual pieces of information are publicly available in themselves.

It is not permitted to

Download, copy, distribute, reproduce or republish our text, image or video material without prior written permission.
Carry out systematic scraping, crawling, data mining or other automated collection from our pages, apps or APIs. Ordinary indexing by search engines that respect our robots.txt is exempt.
Use our content for training, fine-tuning or evaluating machine learning or AI models. We hereby expressly reserve our rights under article 4(3) of the DSM Directive against text and data mining for purposes other than scientific research.
Reverse engineer, decompile or disassemble our software, or circumvent technical protection, licensing and access measures — except to the extent mandatory law permits it.

The customer's own content

The material you put into OSIS or Sailing Log yourself — text, announcements, photos, video, participant data, results and logbooks — is and remains yours. Beyond Vision does not acquire ownership of it.

We receive only the limited, non-exclusive licence necessary to run the service: to store the content, display it on your screens and in the app, back it up, convert formats and compress it technically. That licence ends when the content is deleted or the agreement expires. If we want to use your material in our own marketing, we ask first.

If something has been included by mistake

If you believe something on our pages or in our apps infringes your rights, write to kontakt@beyondvision.dk describing the material, where it is, and what your right is based on. We acknowledge within 5 working days and remove or correct the material if the claim is justified.

05. Personal data & GDPR

The full description of what data we process and why is in our privacy policy. This section sets out the legal framework around it.

Who is responsible for what

The allocation of roles depends on the context:

We are the data controller for our own website, our newsletter and customer records, and for user accounts in Sailing Log, where we determine the purpose of the processing ourselves.
We are a data processor when a boarding school, club or organiser uses OSIS to process information about their own students, members or participants. There the customer is the controller, and we act solely on the customer's instructions.

Data processing agreement (DPA)

A written data processing agreement is a legal requirement when we process personal data on the customer's behalf. Beyond Vision provides a standard DPA, entered into as part of the licence agreement. It covers instructions, confidentiality, security, use of sub-processors, assistance to the controller, deletion on termination, and audit.

Sub-processors

We use the following sub-processors to deliver the services:

Google Ireland Ltd. (Firebase) — Authentication, Firestore, Realtime Database, Storage. Location: EU, europe-west1.
Google Ireland Ltd. (Google Maps) — map display in Sailing Log and on our pages.
SumUp — payment acquiring in OSIS Payment Suite.
Our hosting provider — operation of beyondvision.dk and its APIs on a virtual server in the EU.
Our email provider — sending and receiving email on @beyondvision.dk.

By entering into the DPA, the customer approves the sub-processors listed in it. If we change or add a sub-processor, we give the customer at least 30 days' notice, and during that period the customer may object with reasons. If the objection is maintained and we cannot find a solution, the customer may terminate the affected part of the agreement at no charge.

Where the data sits

All processing takes place on servers physically located within the EU/EEA. Should a transfer to a third country exceptionally become necessary — for example support from a provider outside the EU — it takes place solely on the basis of the European Commission's standard contractual clauses (SCCs), supplemented by a specific risk assessment, and we inform the customer beforehand.

Which data, where

Camp Suite: name, contact details, next of kin, group and room allocation, registrations — and, at the customer's choice, health data such as allergies, medication and special needs.
Competition Suite & LiveSync: competitor names, club, results, marks and placings. Results are shown publicly on the big screen and in the stream.
NFC DMS: card and wristband id, time of check-in, and which zones or equipment access was granted to.
Payment Suite: transaction time, amount, line items and payment reference. Never full card data.
Digital Signage: no personal data as a rule — but the customer's own content may contain names and photos.
Sailing Log: email, skipper and boat profile, GPS positions, voyages and friend relationships.

Health data in Camp Suite

Information about allergies, medication and health is sensitive personal data under article 9 of the GDPR. It is processed solely on the customer's instructions, is available only to the authorised instructor and management team, is never shown to other participants, and never forms part of any export to a third party. It is the customer's responsibility to hold a valid basis for processing — typically parental consent, or necessity in the vital interests of the participant.

Children and young people

A large part of our systems is used at boarding schools, in clubs and at camps, where participants are under 18. In Denmark the age for independent consent to information society services is 13; for younger children the consent must be given or approved by the holder of parental responsibility. It is the customer, as controller, who obtains and documents the consents — we supply the tool.

Photos and video of participants

Showing photos or video of participants on information screens, the big screen, a stream or social media requires consent as a rule, and parental consent for minors. The responsibility for obtaining it lies with the organiser. Consent can always be withdrawn, and the material must then be removed at the first opportunity. Note that a withdrawn consent does not invalidate a livestream that has already gone out — but the recording must be taken down.

How long we keep it

Event data in OSIS — deleted or anonymised no later than 12 months after the event ends, unless the customer instructs otherwise.
Health data — deleted no later than 30 days after the camp or event ends.
Access and check-in logs — deleted no later than 90 days after the event.
Sailing Log accounts — kept until the user deletes the account in the app.
Bookkeeping and transaction data — kept for 5 years plus the current financial year, per the Danish Bookkeeping Act.
Backups — rotate and are overwritten no later than 90 days.

Handover of data on termination

On termination of the agreement, the customer may within 30 days request their data in a commonly used, machine-readable format (CSV or JSON, images as original files). After that we delete the customer's data from the production systems, and backups expire according to the rotation above. Deletion is confirmed in writing if the customer asks.

Data breaches

If we identify a personal data breach, we notify the controlling customer without undue delay and no later than 24 hours after becoming aware of it — so the customer can meet their own 72-hour deadline towards the Danish Data Protection Agency. The notification contains what we know about the nature of the breach, which categories of data and how many data subjects are affected, the likely consequences, and the measures we have taken.

Data subjects' rights

Access, rectification, erasure, restriction, data portability and objection. Where we are a processor, a request goes to the customer as controller — but we assist the customer in answering it within a reasonable time, and without separate charge for what the agreement covers. Where we are the controller ourselves, you address the request directly to us through the contact page. You can always complain to Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, Denmark.

Security in practice

All traffic between app, screen and server is encrypted with HTTPS/TLS.
Data is encrypted at rest with our infrastructure providers.
Access is granted on a least-privilege basis and is personal — administrator access is protected with two-factor authentication.
Access to production data is logged, and logs are reviewed if misuse is suspected.
Backups are taken continuously, and restoration is tested.
Devices used for development and operations are disk-encrypted and passcode-locked.

Everyone with access to customer data — the proprietor as well as any helpers and freelancers — is bound by a duty of confidentiality that continues after the collaboration ends. Confidentiality agreements are signed by those taking part in events.

Audit

The customer, as controller, has the right to verify that we comply with the data processing agreement. As a rule that is done by our answering a written questionnaire and providing documentation once a year. If the customer wants a physical or technical inspection, it is announced 30 days in advance, carried out during normal working hours without disturbing operations, and the customer bears their own costs. Where a breach has been identified, an inspection is carried out without notice and at our expense.

Data protection contact

Beyond Vision is not obliged to appoint a data protection officer (DPO). Responsibility for data protection lies with the proprietor, Sebastian Krogh Melgaard, who can be reached at kontakt@beyondvision.dk.

Cookies

Our use of cookies and the consent solution on the site is described in the privacy policy.

06. Licence for Project OSIS

OSIS is a closed ecosystem. Access requires an active licence agreement, and the software is licensed — it is not sold. The customer receives a time-limited, non-exclusive and non-transferable right of use. Title, copyright and all other intellectual property rights in the platform remain with Beyond Vision.

Scope of the licence

What the licence covers is set out in the individual agreement, and is typically bounded by the number of screens or devices, the number of concurrent users or administrators, the number of participants, the number of physical locations, and the number of events or seasons. Expanding the scope is agreed in writing and charged at the current price list.

Restrictions

The licence must not be resold, rented, lent, sublicensed or made available to a third party as a service.
The licence must not be used to run the system for organisations other than the licensee itself.
Passwords and API keys are personal and must not be shared outside the agreed circle.

Non-payment

If an invoice is unpaid 14 days after its due date and at least one reminder has been sent, we may suspend access to the system until payment is made. We give written notice at least 7 days before a suspension. Data is not deleted on suspension — it is merely inaccessible until the matter is put right. On continued non-payment the agreement may be terminated and the data deleted under the procedure in section 05.

Term, renewal and termination

Event licences run for the individual event and end by themselves.
Season and subscription licences run for 12 months and renew automatically for 12 months at a time, unless terminated in writing at least 30 days before the period expires.
We remind the customer of the coming renewal in good time before the deadline.
Either party may terminate the agreement with immediate effect on the other party's material breach, where that breach has not been remedied within 14 days of a written demand.

Price adjustment

We may adjust the prices of ongoing licences once a year with effect from a new licence period. Adjustments are notified at least 60 days in advance. If the increase exceeds the change in the Danish net price index, the customer may terminate the agreement as of the effective date at no charge.

Changes to the system

We develop OSIS continuously and reserve the right to change, improve, restructure and retire features. Material changes that degrade a feature the customer actively uses are notified at least 60 days in advance. If a whole module is retired, we support it for at least 12 months after the announcement and help move the data across. For hardware we aim to supply security updates and spare parts for at least 3 years after a model leaves the range.

Acceptable use

The systems must not be used to display, store or distribute illegal content, abusive or harassing material, content that exposes individuals, spam, malware, or to monitor people contrary to the law — including the rules on CCTV and on monitoring employees. Nor may they be used to attempt to break into our systems or anyone else's.

If we identify a breach, we contact the customer and ask for the matter to be put right. In cases of serious or repeated breaches — or where there is a risk of harm to people, third parties or our infrastructure — we may remove the content in question, close individual accounts or suspend access immediately. We always tell the customer what we did and why.

Bespoke development

Where we build something specific for a customer, the default is: the customer gets an unlimited right of use to what was developed, within the scope of their licence, while the copyright and the right to reuse the solution remain with Beyond Vision. That is what lets us keep the price down — the next customer helps pay for what we have already built. If a customer wants exclusivity or a full assignment of the rights, that can be agreed separately and priced accordingly.

07. Hardware & installation

Zenbi units, screen enclosures and 3D-printed components can either be bought, rented as part of a subscription, or made available for the licence period. Which applies is set out in the individual agreement. Where hardware is made available or rented, it remains our property and must be returned intact and in working order no later than 14 days after the agreement ends.

On purchase, the hardware remains our property until the purchase price has been paid in full (retention of title). Risk of accidental loss, however, passes to the customer on delivery.

Complaints and warranty

Consumers have a 2-year right to complain under the Danish Sale of Goods Act.
Business customers get a 12-month warranty from the delivery date against manufacturing and material defects. Defects must be notified in writing without undue delay and no later than 14 days after they were, or should have been, discovered.
We remedy by repair or replacement at our own choice. If neither works, the purchase price is credited.

The warranty does not cover

Lightning strikes, power surges, power failure, water, heat, dust or other external influence.
Vandalism, theft, loss, and damage from drops or knocks.
Incorrect mounting, incorrect power supply, or use outside the stated operating conditions.
Intervention, modification or repair carried out by anyone other than us.
Ordinary wear, including the wearing out of SD cards and batteries.

What the customer provides

The customer provides the physical and network conditions on site: 230 V power at the screen, cabling, VLAN and firewall configuration, opening the necessary ports, and a stable network and internet connection. The customer is also responsible for the physical mounting of screens and brackets, including that the mounting can bear the load and is safe. We go through the requirements with you before installation — but we cannot guarantee operation on a network we do not control.

Returning faulty hardware (RMA)

Write to kontakt@beyondvision.dk with the serial number, purchase date and a description of the fault. We reply within 3 working days with an RMA number and a return label or return address. Send the unit securely packed, preferably in its original packaging. If the fault is covered by the warranty, we pay the shipping both ways; if it is not, we tell you the price of the repair before starting. We always wipe the content of devices we receive back — take a copy of anything you want to keep before you send.

Disposal

Electronic equipment and batteries must not go in household waste. They must be handed in at a recycling centre or a collection point for electronic waste (WEEE). Beyond Vision is happy to take end-of-life Zenbi units back for correct disposal — contact us for a return label.

CE marking and modifications

The finished units we supply are built from CE-marked components and power supplies and are intended for indoor use at normal room temperature. If the customer opens, rebuilds or modifies a unit — or connects it to a power supply we did not supply — both the warranty and our liability for the unit lapse.

08. Payments in OSIS Payment Suite

Beyond Vision is not a payment institution, a credit institution or a payment service provider, and we are not supervised by the Danish Financial Supervisory Authority. We supply the till system — the payment itself is carried out by our payment partner SumUp.

The money from sales goes directly from the payment provider to the customer's own account. It does not pass through Beyond Vision, and we do not hold funds on the customer's behalf.

The customer's relationship with the payment provider

The customer enters into their own agreement with the payment provider, handles onboarding, approval and identification (KYC), and is responsible for complying with the provider's terms. The customer also handles the daily reconciliation between the till system's sales report and the amounts actually received. We are happy to help read the reports, but we cannot step into the customer's payment agreement.

Card data

We never see, store or process full card numbers, expiry dates or security codes. Card data is handled exclusively in the payment provider's PCI DSS-approved environment and on their terminals. Our system holds only the amount, the time, the line items and a payment reference.

Mistaken purchases, refunds and chargebacks

Refunding a purchase at the kiosk is done by the customer, in the till system or at the payment provider. If a buyer raises a dispute with their card issuer (a chargeback), the matter is handled between the buyer, the card issuer and the customer as seller — Beyond Vision is not a party and is not liable for the amount. We assist in producing transaction documentation from the system.

A transaction fee of 0.89% per transaction applies, per the Sales and refunds page.

Bookkeeping

Transaction data in Payment Suite constitutes accounting material. We keep it for 5 years plus the current financial year, per the Danish Bookkeeping Act, and it can be exported to the customer's own accounting system. The customer is responsible for their own bookkeeping, VAT settlement and retention of their own accounting material.

Age restrictions

If alcohol, tobacco, energy drinks or other goods with statutory age limits are sold through the till system, checking the age and complying with the law is solely the customer's responsibility — including holding the necessary licences. The system can be configured to display an age prompt on particular items, but that is an aid to staff, not a check. Beyond Vision is not liable for sales in breach of age limits or licensing rules.

09. Operations, support & liability

The services are provided "as is". We take care to keep things running and up, but we do not guarantee that software is free of faults, that operation is uninterrupted, or that the system suits any particular purpose beyond what has been agreed.

Uptime and maintenance

We aim for 99.5% uptime measured per calendar month on our own services, excluding planned maintenance and matters outside our control. Current operational status is always on the status page.

Planned maintenance is scheduled outside normal working hours as far as possible — typically weekdays between 22:00 and 06:00 — and is announced at least 48 hours in advance on the status page and by email to operational contacts. Critical security updates may be carried out without notice; we tell you afterwards.

During an event we have agreed to support, we do not touch the production environment unless it is necessary to keep the event running.

Support

Channels: email to kontakt@beyondvision.dk, phone +45 93 87 02 76 and the client portal.
Normal hours: weekdays 9–17.
Response time: critical faults that stop operations are started on within 4 hours during opening hours. Other enquiries are answered within 1–2 working days.
During agreed events there is extended cover throughout the delivery window — evenings and weekends included. That is agreed specifically at the time of booking.

Response time is time to start work, not a guaranteed time to resolution.

Backup

We take automatic backups of databases and configuration daily and keep them for up to 90 days. A backup is our safety net against a crash — not an archive. The customer should keep their own copy of their material, including photos, video and documents put into the system. We cannot guarantee restoration of individual files the customer has deleted themselves.

Limitation of liability

Financial cap: Beyond Vision's total liability towards a business customer is in every case limited to the amount the customer has paid for the service in question in the 12 months preceding the event giving rise to liability.

Indirect loss: We are not liable for indirect loss or consequential damage, including operating loss, lost revenue, lost profit, loss of goodwill, loss of data, or loss arising because an event could not be run as planned.

Exception: These limitations do not apply in cases of intent or gross negligence, in cases of personal injury, or where mandatory law provides otherwise.

Force majeure

Neither party is liable for non-performance caused by circumstances outside the parties' control — including power failure, an outage at an internet or hosting provider, a major outage at a third-party service, natural disaster, fire, war, terrorism, strike, epidemic or an order from an authority. Such a situation postpones obligations for as long as it lasts. If it lasts more than 30 days, either party may terminate the affected part of the agreement without liability in damages.

Dependence on third parties

Parts of our systems build on services we do not control — Google Firebase and Google Maps, the Apple App Store and Google Play, SumUp, the KMD club portal, weather and AIS data sources, and the customer's own network. If one of those changes, restricts or shuts down its service or API, functionality may be affected. We adapt as quickly as we can, but we cannot be held liable for a third party's outage, price changes or decisions.

The customer's responsibility for the content

What appears on the screens, in the result lists and in the app comes from the customer and the customer's users. The customer is responsible for the content being correct, up to date and lawful. We do not check results, schedules, marks, allergy lists or announcements, and we are not liable for the consequences of errors in data the customer entered or imported. For official competition results, it is the organiser's or the judging panel's approval that counts — not what the system displays.

Indemnity

If a third party brings a claim against Beyond Vision as a result of the customer's use of the systems — for example infringement of copyright in material the customer uploaded, missing consent for the publication of photographs, or unlawful processing of personal data — the customer indemnifies Beyond Vision against the claim and against reasonable costs of defending it.

10. Sailing Log — specific disclaimers

Sailing Log is not approved navigation equipment. The app is a logbook and planning tool for leisure sailing. It is not type approved, not certified, and does not replace official charts, paper charts, approved plotters or up-to-date notices to mariners.

Chart, depth and harbour data

Depth figures, harbour information, bridge passages, facilities and prices in the app are indicative and may be out of date or wrong. Seabeds change, marks are moved, and harbours are rebuilt. Always use official charts and local information for actual navigation, and never let a depth figure in the app decide whether there is enough water.

AIS and other vessels

Vessel positions shown in the app — whether they come from AIS data sources or from other Sailing Log users — are delayed, incomplete, and must not be used to avoid collision. Many vessels do not transmit AIS at all.

The skipper's responsibility

Responsibility for the vessel, the crew and the passage always rests with the person in command. The collision regulations require a proper lookout by sight and hearing and the use of all available means — a phone screen exempts you from none of it. Always judge for yourself whether the weather, the visibility, the waters and the crew allow the planned passage.

Distress and safety

Sailing Log must not be used for emergency communication or as your only safety equipment. In distress at sea: VHF channel 16, a DSC distress call, or phone 112. The app has no connection to the rescue services, and nobody is watching your position and coming to your aid because you use it.

Weather

Weather data is supplied by a third party and is a forecast, not a guarantee. Use the Danish Meteorological Institute's official coastal waters forecasts and warnings as the basis for your decision to sail.

The phone's limitations

GPS accuracy depends on the phone, on the number of satellites and on conditions on board — below deck and in a metal hull the position can be markedly wrong. Continuous position recording uses power, and a phone with a flat battery neither logs nor calls. Without mobile coverage, maps, weather and sharing do not work; only the parts of the app that work offline are available. Make sure you have power and an alternative means of navigation on board.

App Store and Google Play

Sailing Log is distributed through the Apple App Store and Google Play. The platforms' own terms apply alongside ours. The agreement about the app itself is between you and Beyond Vision — Apple and Google are not parties to it, but they are third-party beneficiaries entitled to enforce it against you. Support, responsibility for the app's content, and any claim that the app does not live up to what was promised are directed at Beyond Vision, not at the platforms.

Purchases in the app

Purchases, subscriptions and renewals in Sailing Log are handled and invoiced by Apple and Google respectively. A subscription renews automatically until cancelled — done in the subscription settings of your Apple ID or Google account, at least 24 hours before the period expires. Refund requests likewise go directly to the platform. Beyond Vision cannot refund a purchase we never received payment for.

11. Open source & third-party software

Beyond Vision's platforms and apps are built with Swift and SwiftUI, Kotlin, Python and ordinary web technologies, and they draw on selected open source libraries and third-party APIs.

We acknowledge and comply with the licences that come with them — MIT, Apache 2.0, BSD and equivalents — and we retain the required copyright notices. The licence statements for the mobile apps are in the app's own settings menu. If you want a consolidated overview of the components we use in a particular delivery, we are happy to send it.

12. Security & responsible disclosure

If you find a vulnerability, a bug or a weakness in our website, APIs, apps or hardware, we would very much like to hear about it — before anyone else does.

Write to: kontakt@beyondvision.dk with the subject "Security". Describe the fault, where it is, and how it can be reproduced.

You will hear from us within 3 working days. We keep you informed while we fix it, and we are happy to credit you once the hole is closed — if you want to be credited.

Deadline: we ask that you give us 90 days to fix it before you publish anything about the finding.

If you stay within this framework and act in good faith, we regard your research as welcome. We will not report you, and we will not bring a claim against you. We do not have a bug bounty programme and do not pay rewards — but we say thank you, and we mean it.

What to stay away from

Denial-of-service attacks (DoS/DDoS), spam and load testing.
Social engineering, phishing or physical access aimed at us, our customers or their employees.
Accessing, altering, downloading or retaining other people's personal data. Stopping as soon as you have confirmed the access is more than enough to document the finding.
Altering, deleting or destroying data in production environments.
Using the finding to obtain access, money or advantage for yourself or others.
Testing things on customers' own systems and networks — we have no authority over those.

NIS2

Given its size and its line of business, Beyond Vision is not itself covered by the NIS2 Directive as an essential or important entity. If you as a customer are covered, we are happy to take part in your supplier management: we answer security questionnaires, document our measures, and agree the notification and reporting deadlines your own contingency arrangements require.

13. Accessibility, AI & whistleblowing

Accessibility

We work towards WCAG 2.2 level AA as the target for beyondvision.dk, the client portal and our interfaces: sufficient contrast, keyboard operation, meaningful alternative text, visible focus, and respect for the reduced-motion setting. We are not there everywhere, and we keep fixing things.

Our B2C products are covered by the European Accessibility Act, implemented in Danish law with effect from 28 June 2025. If you come across something you cannot use — a screen that cannot be read, a button that cannot be reached by keyboard, text that is too small — write to kontakt@beyondvision.dk. We reply, and we fix it.

Information screens are a special case: they hang high, are read at a distance and are not operated. We design them with large type and high contrast, but the content on them comes from the customer, and legibility also depends on where the screen hangs and how the light falls. We go through that at installation.

Artificial intelligence

We use AI tools to assist our own work — for code, text and image processing. The finished result is always reviewed by a human before it is delivered.

In the products themselves:

No automated decisions with legal effect or similarly significant effect on individuals are made, per article 22 of the GDPR. Judging panels, marks and results are decided by people; the system calculates and displays.
We do not use facial recognition, biometric identification, emotion recognition or behavioural scoring.
Customer and user data is not used to train AI models — neither our own nor a third party's.
Where a generative feature is used in a product, it is clearly marked in the interface.

We assess that our systems fall outside the EU AI Act's categories for high-risk systems. If that changes — for example if we add features that come within the regulation — we will update this page and inform our customers.

Whistleblowing

Beyond Vision has fewer than 50 employees and is therefore not obliged to set up an internal whistleblower scheme under the Danish Whistleblower Act. If you want to draw attention to serious legal violations or objectionable conduct here, you can write to kontakt@beyondvision.dk — the matter is treated confidentially by the proprietor. You can always instead use the Danish Data Protection Agency's external whistleblower scheme at whistleblower.dk, if you prefer a channel outside the company.

14. Governing law, disputes & versions

Every agreement with Beyond Vision, and every dispute arising out of it, is governed by Danish law. The Convention on the International Sale of Goods (CISG) does not apply. The venue is the district court in Næstved, unless mandatory rules provide otherwise — if you are a consumer, you can always bring proceedings at your own domicile.

How we resolve disagreements

We always talk first. If a disagreement arises, the parties try to resolve it by direct negotiation within 30 days. If that fails, the matter may be put to mediation through the Danish Mediation Institute before it is brought before the courts. Neither step prevents a party from seeking an injunction or other interim remedies.

If you are a consumer, you can complain to Center for Klageløsning, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark — naevneneshus.dk. If you bought online, you can also use the European Commission's complaints portal at ec.europa.eu/consumers/odr. Please give our email: kontakt@beyondvision.dk.

Language

This page exists in Danish and may appear in English translation. In the event of any discrepancy between the versions, the Danish text governs. Agreements are entered into in Danish as a rule.

Changes to this page

We update this page when the law, our systems or our practice change. The date at the top shows when it was last amended. Material changes affecting active customers are notified by email at least 30 days before they take effect. Continued use of the services after they take effect constitutes acceptance of the new version. For agreements already entered into, the terms in force at the time of contracting apply until the agreement is renewed.

Version 2.0 — 8 September 2026. The page expanded from 5 to 14 sections: company details, trading terms, brand use, copyright and AI reservations, GDPR with sub-processors and retention periods, licence terms, hardware, payments, liability and SLA, Sailing Log disclaimers, accessibility, plus governing law and dispute resolution.

Version 1.0 — July 2026. First edition: company and trademarks, DPA, copyright, open source, responsible disclosure.

This page is a general description of our terms and does not constitute legal advice. Where a separate written agreement, contract or data processing agreement has been entered into with Beyond Vision, it takes precedence over what is written here. See also Terms of use, the privacy policy and Sales and refunds.

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